FAQ

Questions about the candles, and questions about the demo.

About the candles

What are the candles made of?

In the story: a coconut-soy wax blend with a cotton wick, poured in batches of forty. Remember that the products are fictional.

Which size should I choose?

The 4 oz travel tin burns for about 20 hours and is good for trying a scent. The 8 oz amber jar burns for about 45 hours and the jar is reusable.

Why is Winter Porch sold out?

It is the demo’s out-of-stock example: its stock is set to zero with backorders switched off.

Why can I order Campfire Cardigan in the 8 oz jar when it has no stock?

That variation is the demo’s backorder example. Backorders are allowed on it (and only on it), with a notice to the customer.

About the demo

Can I buy something?

No. Ember & Moss is a fictional store for learning WooCommerce. Checkout works only for the owner’s training account, never collects payment, and nothing ships.

Why can’t I create an account or leave a review?

Public registration and review submission are switched off so the demo cannot collect anyone’s personal information. The reviews you see are fictional samples and are labeled that way.

Are the reviews and customers real?

No. Every review, customer and order is generated sample data. Customer email addresses use reserved example domains.

Will this site show up in search engines?

It asks them not to index it, with a noindex directive on every page.